Company Description

We’re a values-based business built around a philosophy of  DO FEEL THINK. For our people, it encourages them to DO IT, to FEEL BELONGING and to THINK INDEPENDENTLY, creating a vibrant environment where our people can do the best work of their careers. We use DO FEEL THINK to inspire our clients too. We want clients to show their values to the world through the acts they create digitally and in real life, helping to generate greater emotional connection with their products and brands, and creating audience relationships built on true Belief. How do we do it? By connecting the modern key Belief drivers of PR, Sustainability, Employer Brand, and Digital Influence – all crucial to helping businesses win in our increasingly values-based world. It all adds up to a vision of creating a progressive and connected creative agency that helps clients find new ways to grow. 

Our Commitment
Diversity and inclusion is a core part of who we are at MSL. We’re committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group – whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn’t just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. 

Job Description

We’re looking for a talented individual who is passionate about the importance of great client service and exceptional project delivery. Your primary focus is to plan and manage resources and work closely with production and suppliers to meet project objectives, along with providing the very best service and experience to keep our clients happy. This role will support one large client, with multiple exciting project streams which touch on food, fashion and tourism.

Responsibilities:

• Maintain high levels of client service across the account to provide an effective, enjoyable, first class client service
• Detailed integration of the client brief and developing our response into a scope of work ensuring to liaise with the relevant internal resources and third-party production teams and partners where required.
• Planning, organising, controlling and motivating of multiple resources to meet project objectives.
• Day-to-day responsibilities involve face-to-face communications, regular short team scrums/catch-ups, project plan updates, scope reviews, direction and delegation that align to the overall project plan and management of wider third-party partners.
• Upon completion, you would evaluate performance and use learning to improve the process.
• End-to-end control of the budget process. Fully scope, create, evolve and control the budget throughout its lifecycle. Deliver appropriate margin provide regular fee forecast update in line with timing changes and provide a final budget reconciliation upon completion

Qualifications

• Client facing project management experience, with excellent client service and exceptional project delivery skills.
• Experience in a similar agency environment, managing and delivering multiple integrated projects and campaigns across a number of client accounts
• Scoping, planning and managing campaigns with budgets over £500,000
• Working with client, creative and content teams to deliver integrated projects across various channels and disciplines – PR, social, influencer, web, video, animation, photography, print, events and paid-media.
• Understanding and experience of end-to-end delivery of website projects including strategy, UX and design. And experience of front-end and back-end build is an advantage.
• Commercially astute with strong communication skills

Additional Information

MSL has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer;

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. 

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

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